With the main office in the center of Pristina, AltaVia Travel provides travel tickets and reservations around the world to both local and international clients. AltaVia Travel has been established in November of 2000 and has started with active services in February of 2001.
With the formation, AltaVia Travel brought a fresh and adequate approach to customer needs and wants in the travel industry in Kosovo. Always willing to be on the client’s side. Our goal is to exceed the expectations of every client by offering outstanding customer service, increased flexibility, and greater value. Our associates are distinguished by their friendly approach and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service.
Adding to the quality of our services to our clients, AltaVia Travel has become a GSA representative for CROATIA ARILINES in Kosovo. In addition, we are affiliated with CZECH AIRLINES and EMIRATES in Kosovo with which companies we are the sole sales agent. We have been contracted with all int. airlines flying Prishtina and Skopje (mostly as a backup in the winter) and thru this partnership we are able to cover most of worldwide destinations.
For many years, our agency has been working with prestigious world airline companies and agencies. As a result, our cooperation has been awarded in many ways by being a constant candidate for receiving special deals and prices for contracted customers.
Unlike other travel agencies firms, at AltaVia Travel, possess operations experience handling client’s needs and concerns. Our associates are well versed in all aspects of travel agency, from operating with complex traveling system to establishing, maintaining business partnerships and speaking multiple languages such as English, Serbian-Croatian (regional languages), Finish, German and Turkish. We pride ourselves on our proven track record for effectively administering multiple implementations. This is due to effectively directing team members in the operations area to ensure that all clients’ requests are met within time schedules. We are a team of travel professionals, travel agents, sales agents, customer sales personal with pre-experience.
In order to meet the individual needs of clients, AltaVia Travel, maintains a wide range of qualifications. We excel in AMADEUS Global Reservation System (the fourth most used systems in the world) installed on all AltaVia Travel computers and in three notebooks for visits on site or in satellite offices. In addition, our company is the only user of GALILEO Global Reservation System in Kosovo (among four largest travel systems used in world) parallel and at the same time backup to AMADEUS.